FAQ
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Frequently Asked Questions
Yes! At Giftery, we pride ourselves on delivering only the freshest flowers. Every bloom is handpicked daily from trusted local growers to ensure superior quality, vibrant color, and lasting freshness. Our florists carefully arrange each bouquet so it not only looks stunning but also retains its beauty for days.
Absolutely! We understand how important timing is for special occasions. That’s why we offer same-day delivery for orders placed before the cut-off time in most locations. You can also choose a preferred delivery date and time at checkout to ensure your gift arrives exactly when you want it to.
We offer free shipping on all orders above 299 to make gifting even more convenient. For orders below this amount, a small delivery charge will apply based on your location. We also ensure your gift is carefully packaged to arrive in perfect condition.
Yes, you can! Giftery offers flexible customization options to make your gift truly personal. Whether it’s choosing a specific flower color, adding a personalized message card, selecting a cake flavor, or including chocolates and teddy bears, our team will craft your order exactly how you want it.
We want every Giftery experience to be perfect. If you encounter any issues with your order — whether it’s a delay, product concern, or delivery question — our 24/7 customer support team is here to help. You can contact us through WhatsApp, email, or live chat, and we’ll quickly work to resolve your concern.
For your convenience, Giftery accepts a wide range of secure payment options. These include UPI, Debit/Credit Cards, Net Banking, Paytm, and digital wallets. Our checkout system is fast and encrypted, ensuring your payment process is safe and hassle-free.